Refunds
1. What you buy
You pay for placement of a LinkedIn-profile listing on the Outbid leaderboard and for the sort-order effect of that payment. Checkout is processed by Polar. A specific rank is not sold and is not guaranteed.
2. When the service is delivered
The digital placement service starts when Polar confirms the payment. You then sign in and publish details. Because performance starts immediately, the charge is generally not refundable after a successful payment, including if another user later outbids you.
3. Polar checkout
Card charges and tax collection on checkout are handled by Polar. Polar’s own refund and buyer terms may apply to the payment itself. If Polar issues a refund, your listing may lose the paid amount and rank.
4. When we will look at a refund
Write to qa@outbidtalent.com within 14 days if: you were charged twice for the same order; payment succeeded but the listing never became available to finish; or a technical fault on our side prevented delivery. We do not refund because you changed your mind, disliked the rank, were outbid, or we removed a listing that broke the Terms.
5. Chargebacks
If you open a chargeback, we may suspend the listing and the account while the dispute is open. Contact us first at qa@outbidtalent.com.